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BC Ferries launches a new mobile-friendly website

staff report
September 22, 2020 2:22pm

BC Ferries has launched a new mobile-friendly website that lets customers easily book and manage their bookings online and delivers dynamically updated schedules and current conditions information.

“The new mobile-friendly website simplifies planning, booking and paying. Customers can take advantage of all the new features, on any device, wherever they are,” said Tessa Humphries, the manager of communications for BC Ferry Services.

The new website will provide real-time daily and seasonal schedules available for all routes, as well as travel conditions at major terminals to provide greater travel certainty.

Customers will also be to manage all their bookings in one place, and add, change or cancel bookings with ease on their own.

The new trip planner tool will also helps customers find sailings and calculate fares on any route before travelling.

On Northern and Central Coast Routes, customers can now book and pay for vehicle and passenger fares online, including Resident fares. On applicable Northern vessels, cabins and seats are also available to book online in advance, on direct sailings.

Customers with an existing account do not need to recreate their online account.

The first time they log in, they will need to re-register their email address and password as a verification process. The system will prompt them to complete this step and they will have full access to their account once they re-register.

An important change of note is that current conditions now displays percentage of space available, rather than percentage full.

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