The Resort Municipality of Whistler (RMOW) is advising the citizens to be vigilant about suspicious calls, emails and online activity.
The warning by Whistler follows after a cyber security incident yesterday, which the municipality and police is investigating.
“We continue to investigate whether any information was accessed by an unauthorized user and should our investigation indicate that personal information was indeed accessed, we will inform affected individuals immediately,” Whistler said.
“The RMOW is further strengthening its security safeguards to ensure that all information in its custody remains secure.”
Chief Administrative Officer of Whistler, Virginia Cullen, said she appreciate the impact the cyber incident is on our community already challenged by COVID-19, as well as Whistler property owners and those who have accessed RMOW services in the past, said
Cyber criminals breached RMOW’s server, confirmed CAO Virginia Cullen.
“As soon as we were aware of this, we took measures to prevent further access, and are now in the process of working with cybersecurity experts before we put the system back online.”
Infrastructure such as water, sewage and emergency systems such as 911 and the Whistler Fire Department have been secured and continue to operate as normal.
Non-essential RMOW services are being temporarily suspended because email, phone, network services and the website have been taken offline.
In-person service at municipal hall has also been temporarily suspended.
A call centre is available should locals have questions and can be accessed at 604-932-5535 from 8 am to 4:30 pm, Monday to Friday.