People can now make an appointment online before visiting Service BC.
This online tool will reduces lineups, save time and make it easier to maintain physical distancing, said the province.
Appointments can be scheduled through the mobile BC Services Card, online: https://appointments.servicebc.gov.bc.ca/appointment
People can also call their local Service BC centre to book an appointment.
However, those using the mobile BC Services Card to book an appointment must download the app and set up their mobile card first.
The mobile BC Services Card makes it easy for people to quickly and safely access government services online, such as making a Service BC appointment, anywhere at any time.
Additional services accessible through the mobile card include:
Health Gateway, including COVID-19 test results as soon as they are available;
B.C. billing and payment services;
personal freedom of information requests;
Employment and Social Development Canada’s My Service Canada Account (Old Age Security, Canada Pension Plan, Canada Pension Plan Disability, Employment Insurance); and
Canada Revenue Agency’s MyAccount, where individuals can view and manage personal income tax and benefit information.
Service BC’s provincial contact centre is open from 7:30 am to 5 pm, Monday to Friday (except statutory holidays), and can be accessed at the number below:
Phone (toll free): 1 800 663-7867 (available in 120 languages)
SMS text: 604 660-6421 (English only)
Telephone device for the deaf: 711