Rocky Mountaineer is suspending all train departures until July 1. The season was earlier scheduled to start on April 13.
The company said guests on suspended departures will receive a future travel credit for 110 per cent of the value paid.
It can be applied to a new departure in the 2020, 2021 or 2022 seasons.
The guests can contact their travel professional or the Rocky Mountaineer sales centre before November 30, 2021 to apply the future travel credit.
The resumption date of Rocky Mountaineer’s operations will be determined in accordance with travel restrictions and mandates from the Canadian and other international governments.
“Our team is incredibly disappointed in not being able to start our season as originally planned. With the Canadian borders closed to international travellers until June 30 and other global travel mandates, it has become impossible for us to operate while these restrictions are in place,” said Steve Sammut, president and chief executive officer of Rocky Mountaineer.